Rewind Menu Backup Page

This page is just used for backing up menus. Please don't delete it.

As always, you can rest easy knowing that your data is safe.

- The Rewind Team

  rewind.io

We will gladly replace or refund products that arrive broken or damaged during shipment. Please contact us within 7 days of receiving the product and provide photographs of the damaged item/s and packaging.

 If you believe your product is faulty or defective, please contact us within 7 days of receiving the product. We may request photos or a description of the issue to assess the problem. If deemed faulty, a replacement item will be shipped to you at no additional cost.

  In the rare event that we ship you an incorrect product, please contact us within 7 days of delivery, along with photographs of what you have received and a description of the issue so we can assess the problem. We will arrange for the correct product to be shipped to you at no additional cost, or offer a refund if preferred.

As all skin types are unique, there is no one size fits all when it comes to skincare. Enquiries are viewed on a case by case basis. In the unfortunate event that you experience an allergic reaction to a product or ingredient, please discontinue use immediately and send us a photo of the reaction within 7 days of receiving your order.

If your return is approved for a refund, please ensure that the returned products are used no more than 30%, when they arrive back with us. This is a requirement for processing your refund. 

Please note that the cost of return shipping is the responsibility of the purchaser.

If you have any questions, please email us info@melvory.com

 Please click here to read the full Terms & Conditions